Author: RAVA GLOBAL

In today’s dynamic business environment, customer relationship management (CRM) has emerged as a vital component for driving revenue growth, delivering exceptional customer experiences, and optimizing business operations. As organizations focus on building and nurturing customer relationships, CRM technologies continue to advance. Among the numerous CRM solutions in the market, Salesforce has established itself as the […]

The CRM environment is evolving with constant innovations. Industry leader Salesforce is in the lead of revolutionizing it further with AI advancements. Salesforce uses artificial intelligence to give businesses the tools for autonomous and scalable customer interactions. Launched last year, Agentforce is an AI-based solution for automating tasks like sales outreach, customer support, and service […]

In this blog, we explain how to build a scalable and secure File Upload API using MuleSoft! We’ll take a look at how to integrate Salesforce and an Identity Provider (IDP) to boost security, simplify user management, and enhance the overall experience for users in our increasingly file-driven digital world. Leveraging MuleSoft API with RAML […]