Designing Salesforce For AI Agents, Not Just Human Users
Salesforce was for people clicking screens. That assumption now breaks quietly. AI agents read, write, decide, and act inside CRM systems every second. When Salesforce stays human-first, automation slows, insights fragment, and agents misfire. Enterprises now face a clear shift. CRM architecture must serve machines as first-class users. Designing Salesforce for AI agents is no […]